© 2025. All Rights Reserved.
- Privacy Policy
- Terms & Conditions
- ABN: 1164 4096 015
Frequently Asked Questions
We allocate 45 minutes to 1 hour for every appointment. However, we can shorten sessions if fatigue or time constraints are an issue.
We now service metropolitan and greater Melbourne, Launceston, Gold Coast and Adelaide. For a full list of locations
You’ll find our rates unbeatable. unlike some other mobile physiotherapists, we don’t charge extra for travel. Our initial consultation fee is $139 per appointment and standard consultations $129 (each 45-60 minutes depending on your needs). Note: Regional prices may apply. You may also wish to talk with your GP or health cover provider to discuss whether you are eligible for a rebate.
Yes, our at-home physiotherapy services are claimable on your private health insurance if you have ancillary or “Extras” cover. The rebate will depend on your provider and level of cover, and for privacy reasons we cannot give you an estimate of your out of pocket cost.
The Australian Government has recently instigated the “Chronic Disease Management” (CDM) Program, which provides a partial rebate for physiotherapy services when your GP refers you under this program. For more information and to find out if you are eligible
YES! All therapists come to us (and to you!) highly recommended by their peers and with a full police check. Own Body therapists are chosen based on a demonstrated commitment to their clients, the profession, and continuing professional education.
No – our fees are inclusive of travel time. We try our best to allocate a therapist that lives or works nearby to minimise their time en route.
You and your therapist will schedule appointments for a time that suits you both. Our service works because we value your time and we are generally prompt. If we are running more than 10 minutes early or late, we will give you a call ahead of time to ensure you are still able to complete the appointment.
No. Physiotherapy is a primary care profession, which means you can contact us directly and no referral is needed. Should you have a complex medical condition or have recently undergone surgery, we ask that someone from your healthcare team (nurse, doctor, surgeon, hospital physio) provides a written summary of your current condition.
During your first appointment your therapist will discuss with you your relevant medical history, your goals, and how you would like us to assist you reach these goals. Together you will create a plan for your treatment.
If you have had any relevant letters from surgeons or doctors, please have these handy to assist us in tailoring a program for your injuries. Treatment will commence in the first session, and in most cases your therapist will leave you with a written list of exercises to complete in your own time, as well as any relevant points or advice.
If you continue your treatment with us, your therapist will regularly update your home exercise program.
No. All we ask is that you provide a clean clear space for your therapist to assess you and provide treatment. We prides itself on being flexible in our approach to each session and we utilise your space to create a variety of equipment to suit your needs.
On occasion we may recommend that you purchase small equipment such as therabands or light weights to maximise your results. However, in most cases we will show you exercises that can be done around your home with little to no equipment.
If you do have your own equipment however, feel free to ask us to include it in your program, as your therapist can teach you new exercises to practice at home or help improve your technique with exercises you’ve done before.
As we are an at-home physiotherapy service, we cannot transport treatment tables with us to appointments, and it is against OH & S legislation (and common sense for our own backs) to provide massage and mobilisation to backs and necks on other surfaces.
Our treatment philosophy also revolves around active rather than passive therapy.
We recognise that manual therapy is needed on occasion, and as such we have an extensive network of physiotherapy private practices and remedial massage services. We often refer patients to services that will complement our in home treatment sessions. If you represent a physiotherapy private practice.
In most cases we can arrange a therapist to visit you within a few days.
Yes. However, please note that TAC and WorkCare patients will be liable for the full service fee upfront. Upon payment, a receipt will be issued which can be taken to your insurer for payment.
The Australian Physiotherapy Association prohibits the use of testimonials for the effectiveness of physiotherapy services in advertising, so as much as we would love to pass on some of the great feedback we receive, you’ll have to trust us on this one! What we can tell you (and are very proud to report) is that our clients frequently compliment us on the kind, caring and trustworthy natures of our team, and most of our new clients come from word of mouth recommendations.
© 2025. All Rights Reserved.
Because we move to you, unlike attending a clinic, bookings are more easily made by liaising with our team to establish if we’re a good fit to assist your needs, and to find a suitable appointment time.